Customer Background
Buffalo is a top online logistics service provider that specializes in end-to-end cross-border e-commerce logistics, connecting China with the African continent, owning the largest share in small package delivery from China to South Africa. With self-operated warehouses, transportation system, and IT systems, Buffalo aims to build a digital logistics platform to continuously improve delivery timeliness, ensure package safety, and enhance customer experience.
36-hour China to South Africa Door-delivery
36-hour China to South Africa Door-delivery
Buffalo and Huawei Cloud Revolutionize Africa Cross-border Logistics
Buffalo and Huawei Cloud Revolutionize Africa Cross-border Logistics
Business Challenges
Why Huawei Cloud
Why Huawei Cloud
Ultra-low network latency
Latency-sensitive services are deployed in the Huawei Cloud South Africa Region, reducing the network latency from 160 ms to 25 ms.
Powerful data processing
High-performance RDS for MySQL and OBS data storage streamline information flows and data processing in each logistics phase.
24/7 service team
More than 10 pre-sales and after-sales experts are well in place, providing logistics assurance services for shopping festivals like Black Friday.
Customer Benefits
Customer Benefits
Delivery Time: 20 Days to 36 Hours
An all-in-one cloud platform provides a complete range of logistics services, from customs declaration and clearance, warehousing, to distribution planning. The quickest delivery time from China to South Africa is 36 hours, while the average time ranges from 3 to 7 days.
Delivery Completion Rate: 90% to 99%
?Data-driven inventory management ensures safe package warehousing. Reliable transport fleets and real-time tracking guarantee complete traceability and security throughout the entire delivery process.
Quick Response: 15 Hours to 15 Minutes
A localized digital platform service team responds in 15 minutes and troubleshoot in one working day to enhance customer experience and satisfaction.